Key Account Manager

Company
DHL Group
Job Location
United Arab Emirates, Middle East
Job Role
Corporate
Contract Type
Full-Time
Salary
Posted Date
2024-11-16
Job Expiry Date
2024-12-16
Qualification
Bachelor’s Degree

Job Responsibilities:

  • Manages relationship of a defined number of Global & multinational customers and prospects in particular sectors (serves as primary contact for the customer; coordinates the account e.g. with related stakeholders)
  • Ensures that Key Account activities are aligned with global/regional sector strategy
  • Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
  • Works on regional customer initiatives and for implementing global business plan contents
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (Standart Operating Procedures etc )
  • Updates Regional Customer Managers and executive sponsors at regular intervals, ensuring they have an awareness of business critical issues
  • Executes global/regional sector strategy on country level
  • Manages relationship with key stakeholders in global as customer point of contact on country level


Knowledge Skills and Experience:

  • Good understanding of automotive, engineering and aviation sector in the global forwarding industry and knowledge on DGF product and business models; experience with customers
  • Ability to identify customer needs by gathering information and building long-term relationships
  • Min 5 years global customer management experience & sales background is strongly required.
  • Well-developed communication and presentation skills
  • University degree from related departments
  • Strong analytical skills
  • Self-motivated and teamwork oriented


ow, here’s what we need from you.

  • Bachelor’s Degree or equivalent experience/qualification
  • More than 6 years within the same field
  • Excellent communicator in English, both written and verbal.

 

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary


Apply Now